POSITION TITLE: Director, Communications and Marketing

LOCATION: Washington, D.C. Metro Area

REPORTS TO: Chief Development Officer

 

ABOUT NO ONE LEFT BEHIND 

No One Left Behind (NOLB) was established in 2014 when former Afghan interpreter and Special Immigrant Visa (SIV) recipient Janis Shinwari took $35,000 raised for him through a GoFundMe campaign and founded an organization to help others like him. Janis saved five American soldiers as an interpreter in combat yet waited years for his SIV application to be approved. 

 

Today, NOLB is the only national organization solely dedicated to assisting SIVs. NOLB directors, advisors, staff, and volunteers work tirelessly to ensure the United States meets its moral obligation to protect those who risked their lives in support of it abroad. 

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For more information, please visit www.nooneleft.org. 

 

THE POSITION 

The Director of Communications and Marketing is a vital cross-functional partner to all areas of No One Left Behind’s operations. The Director will have expertise across a broad scope of relevant communication areas, including social media communications, direct marketing, corporate communications, and liaising with the media. The successful candidate will be able to speak effectively and persuasively to a broad range of audiences - from donors to clients, from DC-savvy advocacy volunteers to policy newbies, from veterans and immigration experts to new followers unfamiliar with our work. This role plays a key role in daily communications and should have skills and/or aptitude for mobilizing digital tools to further our communications objectives, including digital marketing and reputation management. 

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This position sits on the Development and Communications team and reports to the Chief Development Officer, but will also have a  close partnership with the Director of Advocacy.

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The hybrid position is DC-based, and applicants should expect to work from the No One Left Behind office in Arlington, VA, every Wednesday and on other days as needed. 

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DUTIES & RESPONSIBILITIES:

1. Produce and distribute external communications 

   • Lead the generation of engaging content and manage/maintain NOLB’s digital channels, including all social media platforms, NOLB newsletter, and website  

   • Identify trends and monitor current events to anticipate opportunities for NOLB to engage in and/or lead the conversation 

   • Write and send a weekly electronic newsletter, as well as additional emailed solicitations and messages as needed

   • Support Director of Advocacy in producing calls to action, including Partners for Promise emails.

   • Write and project-manage the distribution of NOLB’s annual impact report

2. Media Relations

   • Draft and send press releases as appropriate

   • Pitch journalists proactively to secure media coverage of NOLB’s work 

   • Build strategic relationships with members of the press on behalf of the organization

   • Respond reactively to journalist outreach; assess opportunities and make recommendations for NOLB’s involvement in stories

   • Prepare NOLB spokespeople (executive director, board members, etc) for media interviews 

   • When appropriate, serve as representative of NOLB in written statements

   • Raise NOLB’s profile by booking speaking engagements and media interviews for NOLB board members, key leadership, and staff 

3. Graphic design

   • Generate electronic invitations for NOLB events

   • Create aesthetically compelling and on-brand social media posts

   • Elevate design of all externally-facing NOLB materials; ensure consistency among materials and branding 

4. Donor-facing communications 

   • Help produce and create talking points for monthly donor webinars and virtual briefings

   • Create copy banks to be used by other staff when crafting materials such as grant proposals and reports

   • Refresh donor solicitations and thank you note templates as needed

   • Draft and/or work with external agency to create direct mail pieces and companion email and social media campaigns

5. Website

   • Redesign and revise website on an ongoing basis ensuring it’s up-to-date, compelling, and provides an intuitive user journey for the various audiences seeking information about NOLB

   • Export new email subscribers weekly and add them to email list

   • Field the public intake email account messages and direct or respond to outreach appropriately

QUALIFICATIONS AND COMPETENCIES:

• Minimum 5-7 years experience in communications, marketing, and/or public relations

• Deep personal commitment to the values and mission of No One Left Behind

• Demonstrated understanding of both Afghan, Iraqi, and broader Middle Eastern cultures as well as U.S./North American cultural norms; ability to navigate, communicate, and work effectively across these cultural contexts

• Exceptionally well-organized with a strong attention to detail and ability to manage deadlines and competing priorities 

• Technical understanding of social media, website functionality, and email newsletter publication (Canva, Wix, Charity Engine)

• Strong graphic design skills 

• Excellent written and verbal communication skills

• Ability to analyze data and present findings clearly

• Ability to interact professionally with board members, donors, and staff with poise and discretion

• Bachelor's degree 

• Located in or willing to relocate to the Washington, D.C. metropolitan area (relocation costs not covered by NOLB)

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DESIRED QUALIFICATIONS

• Proficiency in database management and CRM systems, ideally Salesforce

• Familiarity with fundraising practices and donor relations

• Nonprofit experience

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PERSONAL ATTRIBUTES 

• Exemplifies character in the form of being honest, discreet, and trustworthy; possesses      the utmost integrity      

• Self-starter and innovator; has a problem-solving mindset with good project management skills and time management       

• Demonstrates humility and flexibility and recognizes the achievements of others          

• Possesses strong communication skills up and down the organization and is open to listening to the views of others   

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COMPENSATION AND BENEFITS 

• Compensation range for this position is $75,000 to $90,000. Please note that salary will be commensurate with relevant experience.

• Nationwide health, vision, and dental insurance options 

• Retirement options with employer match

 

HOW TO APPLY:

Please submit your resume and a cover letter explaining your interest and qualifications for this position.